This course focuses on statistical decision making in today’s dynamic business environment where products and processes are continuously improving. Decision by modern managers are increasingly data driven and require a range of statistical skills including gathering data, designing samples and experiments, drawing statistical inferences and conclusions, evaluating the confidence of conclusions, developing regression models for anticipating future behaviour. All of this important capability must be utilized by a manager to make informed decisions. Extensive use will be made of the SPSS and Smart-PLS computer program for representing and analysing data.